Product Selection, Inquiry & Ordering Process

Zhonghong Investment Technology – AIHerba Platform (https://aiherba.com/)

At AIHerba, we provide high-quality botanical extracts for various industries. Below is a step-by-step guide on how to select, inquire about, and order our products.

1. Product Selection

Browse Our Catalog

• Visit AIHerba.com and explore our botanical extract products.
• Use filters (e.g., extract type, application, purity level) to refine your search.
• Check product details, including:
  • Specifications (extract method, active compounds, solubility)
  • Certifications (ISO, GMP, organic, non-GMO, etc.)
  • MOQ (Minimum Order Quantity) and bulk pricing

Request Product Samples (Optional)

• Some products may offer free or paid samples for testing.
• Contact our team to check sample availability.

2. Product Inquiry & Consultation

Contact Our Sales Team

If you need technical details, custom formulations, or bulk quotes, you can reach us via:

• 📧 Email: [liaodaohai@gmail.com]
• 📞 Phone/WhatsApp: [+08619929018987]
• 💬 Live Chat (Z19929018987)

Provide Your Requirements

To help us assist you better, please include:
✔ Product name or CAS number (if known)
✔ Desired specifications (purity, solvent type, etc.)
✔ Application (food, cosmetics, pharmaceuticals, etc.)
✔ Required quantity (sample, small batch, bulk order)
✔ Preferred shipping method & destination

Our team will respond within 1-2 business days with:

• Detailed product information
• Pricing & available discounts
• Shipping & lead time estimates

3. Placing an Order

Direct Online Purchase (If Available)

1. Add to Cart → Proceed to Checkout.
2. Enter shipping & billing details.
3. Select payment method (bank transfer, credit card, PayPal, etc.).
4. Confirm order – You’ll receive an order confirmation email.

Offline Orders (For Large/Custom Orders)

1. Receive a proforma invoice (PI) from our sales team.
2. Make payment via bank transfer (TT) or other agreed methods.
3. Send payment confirmation to finance@aiherba.com.
4. Production & Shipping – We’ll process the order and provide tracking details.

4. After-Sales Support

• Order Tracking: Get real-time updates via email.
• Quality Assurance: Certificates of Analysis (COA) available upon request.
• Customer Service: Contact us for any post-purchase inquiries.

Need Help? Contact Us!

🌐 Website: https://aiherba.com/
📧 Email: [Product Selection, Inquiry & Ordering Process

Zhonghong Investment Technology – AIHerba Platform (https://aiherba.com/)

At AIHerba, we provide high-quality botanical extracts for various industries. Below is a step-by-step guide on how to select, inquire about, and order our products.

1. Product Selection

Browse Our Catalog

• Visit AIHerba.com and explore our botanical extract products.
• Use filters (e.g., extract type, application, purity level) to refine your search.
• Check product details, including:
  • Specifications (extract method, active compounds, solubility)
  • Certifications (ISO, GMP, organic, non-GMO, etc.)
  • MOQ (Minimum Order Quantity) and bulk pricing

Request Product Samples (Optional)

• Some products may offer free or paid samples for testing.
• Contact our team to check sample availability.

2. Product Inquiry & Consultation

Contact Our Sales Team

If you need technical details, custom formulations, or bulk quotes, you can reach us via:

• 📧 Email: [sales@aiherba.com]
• 📞 Phone/WhatsApp: [+Your Contact Number]
• 💬 Live Chat (available on the website)

Provide Your Requirements

To help us assist you better, please include:
✔ Product name or CAS number (if known)
✔ Desired specifications (purity, solvent type, etc.)
✔ Application (food, cosmetics, pharmaceuticals, etc.)
✔ Required quantity (sample, small batch, bulk order)
✔ Preferred shipping method & destination

Our team will respond within 1-2 business days with:

• Detailed product information
• Pricing & available discounts
• Shipping & lead time estimates

3. Placing an Order

Direct Online Purchase (If Available)

1. Add to Cart → Proceed to Checkout.
2. Enter shipping & billing details.
3. Select payment method (bank transfer, credit card, PayPal, etc.).
4. Confirm order – You’ll receive an order confirmation email.

Offline Orders (For Large/Custom Orders)

1. Receive a proforma invoice (PI) from our sales team.
2. Make payment via bank transfer (TT) or other agreed methods.
3. Send payment confirmation to finance@aiherba.com.
4. Production & Shipping – We’ll process the order and provide tracking details.

4. After-Sales Support

• Order Tracking: Get real-time updates via email.
• Quality Assurance: Certificates of Analysis (COA) available upon request.
• Customer Service: Contact us for any post-purchase inquiries.

Need Help? Contact Us!

🌐 Website: https://aiherba.com/
📧 Email: [liaodaohai@gmail.com]
📞 Phone/WhatsApp: [+08619929018987]

We look forward to serving your botanical extract needs! 🚀

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